Services – SLAs (Supplier Service Level Agreements)

CBRE Data Centre Solutions
Address: CBRE Data Centre Solutions
Facilities Management and Technical Services
City Bridge House
57 Southwark Street
London
SE1 1RU
Country: United Kingdom (UK)
Contact phone number: +44 750 692 3033
Short business description: CBRE Data Centre Solutions (DCS) is the leading provider of full-spectrum life cycle services to data centre owners, occupiers, and investors, including consulting services, advisory and transaction services, project management, and integrated data centre operations.
Energy efficiency and other credentials: • Committee Member of the Chartered Institute for Information Technology (BCS) Data Centre Specialist Group
• Chairman of (and contributor to) the European Code of Conduct for Data Centres Best Practice Committee, which is operated by the European Commission
• Member of British Standards Institute (BSI) Committees TCT/7/3 “Information technology: Facilities and Infrastructures – Data Centres” (EN 50600 series) and IST/46 “Information Technology: Data Centre Resource Efficiency – Key Performance Indicators”. (ISO/IEC 30134 series)
• Member of CENELEC Technical Committee 215 / Working Group 3 (CLC/TC 215/WG 3) – responsible for the EN 50600 series of standards
• Member of European Telecommunications Standards Institute (ETSI) STF516
• Vice Chair of techUK Data Centre Technical Committee
• Member of Data Center Incident Reporting Network Technical Advisory Council (DCIRN)
• Member of CNet Training Technical Curriculum Advisory Board (TCAB)
Business Size: Enterprise (Employees >250 OR Turnover >€50M)
Custodian Data Centres
Address: Vinters Business Park
The Maidstone Studios
New Cut Road
Maidstone
Kent
ME14 5NZ
Country: United Kingdom (UK)
Countries served:
Contact phone number: 01622 230 382
Short business description: Our award-winning UK data centres, specialise in Colocation, Cloud and Connectivity services. With 100% up-time, 24/7 technical support and state of the art facilities we push the boundaries of data centre technology and provide first-class customer service.
Services include:
– Colocation: 1/4 racks to dedicated suites
– Connectivity: High capacity, scalable, on-demand network services
– Cloud: Private, Virtual Machines, Backup, Storage.
– Facilities: Resilient power, Green cooling, M&E, Security
All within our secure ISO 27001 certified, PCI compliant Data Centres.
Energy efficiency and other credentials: Custodian operates a revolutionary evaporative cooling system, completely negating the need for mechanical cooling, providing a positive impact for both the company’s efficiency and the wider environment.
For 100% of the year, the data centre utilises fresh air cooling, brought in from outside and filtered to clean room standards to eliminate contamination, passing into the data centre via a bank of multiple fans.
Winner of the Green Data Centre Award, ISO27001 Accredited and PCI compliance.
Business Size: Small (Employees <50 & Turnover < €10M)
www.ekkosense.co.uk
Address: Sir Colin Campbell Building
University of Nottingham Innovation Park
Triumph Road
Nottingham
NG7 2TU
Country: United Kingdom (UK)
Countries served:
Contact phone number: +44 115 823 2664
Short business description: Achieve new levels of thermal compliance and cooling energy cost reduction with EkkoSense.

Unlike traditional critical cooling approaches, EkkoSense harnesses the potential of the ‘fully-sensed’ data centre to enable entirely new levels of thermal compliance and cooling energy cost reduction. Every single EkkoSense deployment has delivered 100% rack-level ASHRAE thermal compliance for customers, with an average cooling saving of 23% and project payback in under 12 months
Business Size: Small (Employees <50 & Turnover < €10M)
Innov8 IT
Address: 22 Campsie dene Road
Blanefield
Glasgow
G63 9BN
Country: United Kingdom (UK)
Contact phone number: 00447718270000
Short business description: Innov8 IT offers a range of Data Centre Services including: Interim Operations; Design and Deployment of a Data Centre Practice; Culture Change; Establishing Engagement Models, Demarcation Tables, OLAs and Communications; Requirements Capture and High Level Design; Design and Service review and Site Selection.
Also available as part of Data Centre Migration are: IT Audit; Planning; In-flight Governance; Lift and Shift.
Energy efficiency and other credentials: Uptime Institute ATS
TOGAF Enterprise Architect
ITIL v3
PRINCE2
CDCDP
MIET
Business Size: Micro (Employees <10 & Turnover < €2M)