Mark Acton

Critical Services Director, CBRE
As Critical Services Director at CBRE Mark’s role is to provide Industry thought leadership to the business and ensure that the CBRE critical services offering continues to set the highest possible benchmark worldwide in the data centre arena. Norland are a hard engineering led provider of critical facilities management specialising in delivery to the data centre industry.

With over 25 years experience in the IT industry Mark has specialised in the field of Data Centre Operations for over 15 years concentrating on the delivery of business critical services from highly reliable world class 24×365 Data Centres. This has included consultancy and technical advice as well as senior management roles responsible for service delivery and both strategic and operational management within the industry. A Technical Operations Manager with extensive international experience and solid technical skills covering both Data Centre Facilities Design and IT Operational and Technical Management.

A regular public speaker and industry advisor on data centre technical issues currently acting as consultant to a number of data centre operators and solutions developers as well as acting as the Chair of the EU Code of Conduct on Data Centres Best Practice Committee.

Mark’s past experience has included the following responsibilities and positions:
•Director of the Uptime Institute in EMEA
•Data Centre Consultant at Intel Solution Services
•UK Operations Director Global Switch
•VP Microsoft Service Delivery Cable & Wireless / Exodus Inc.
•Director Global Data Centre Operations Digital Island Inc.

Mark is a European Engineer Chartered Engineer and Chartered IT Professional as well as being a Fellow of the BCS and IET.
Contact
Email:  Mark.Acton@cbre.com